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Orders, Delivery & Shipping

Information on managing your order and shipping

Address Changes

It is the customer’s responsibility to provide the correct shipping address at checkout. To request an address change, email [email protected] & CC [email protected] within 1 hour of placing your order.

Delivery & Shipping

We currently offer Free shipping on orders over £30 to the UK. All products under a Kronos Membership have free shipping. Make sure your basket only has subscription products to take advantage of this.

Order Cancellation

If you need to cancel your order, please contact us as soon as possible.

Where’s My Order?

Once dispatched, you’ll receive a tracking number via email. If you haven’t received your tracking email, contact our support team.