If you are not achieving a close shave, try these solutions.

If you are not achieving a close shave, try these solutions:<ol data-spread="true" start="1"><li>Check Your Blade Ensure you are using a sharp, high-quality double-edged blade. We recommend replacing the blade every 5-7 shaves for optimal performance.</li><li>Angle Matters Hold the razor at a 30-degree angle against your skin for the best results.</li><li>Rinse out the Razor Frequently When shaving dense hair growth, make sure to clear the razor out so hairs don&apos;t block the blade.</li><li>Do Multiple Passes With particularly dense hair it can be worth doing a second pass, shaving sideways, perpendicular to the grain.</li></ol>If you are still having issues, reach out to our <a href="https://kronosldn.co.uk/pages/get-in-touch">support team</a> for further guidance.

My Razor Isn’t Providing a Close Shave

If your razor arrives damaged, we will provide replacement parts free of charge. If you accidentally damage your reusable razor, we will also provide replacement parts (excluding postage costs).

If your razor arrives damaged, we will provide replacement parts free of charge.If you accidentally damage your reusable razor, we will also provide replacement parts (excluding postage costs).To qualify for a replacement:<ul data-spread="false"><li>Provide clear images of the razor so we can assess which parts need replacement.</li><li>You must have been using the razor for at least six months.</li><li>Replacements will not be issued for minor cosmetic damage (e.g., scratches or chips).</li><li>A &#xA3;2.99 postage fee applies for replacement parts.</li></ul>

My Razor is Faulty

If your razor is not cutting hair: Ensure you are using a double-edged blade that is properly installed. Verify that the razor is assembled correctly, with the flat side of the guard facing downward and the ridged side facing upward.

If your razor is not cutting hair:<ul data-spread="false"><li>Ensure you are using a double-edged blade that is properly installed.</li><li>Verify that the razor is assembled correctly, with the flat side of the guard facing downward and the ridged side facing upward.</li></ul>

My Razor Isn’t Shaving at All

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